Customer Service Representative – Family Internal Medicine – Bass Road

The Customer Service Representative position is responsible for providing excellent customer service in a team-based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Late hours, holidays, and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.