Enterprise Account Manager

Overview

Our platform connects nurses, nurse practitioners, and other licensed healthcare workers to their dream jobs and improves their lives. In the next 6 years, the world will need 13 million healthcare workers to take care of the aging and growing population.

Our platform makes it easier, faster, and cheaper to place and hire them. Together, we raise the economic opportunities for these healthcare workers when their skills are best utilized and where they are most needed; while ensuring that healthcare facilities and companies can keep up with their patient care and demands. It is an ethical compass to ensure that patients have access to care.

To help employers attract and hire qualified talented health care workers quickly, we pre-verify and pre-qualify the medical workers and eliminate the recruitment efforts while shortening the hiring process for both the employers and the workers. We created a platform with logistical and intelligence properties to assist employers to find the best fit. Workers do not need to apply for the job, but only need to “express interest” for the job.

Headquartered in Sarasota, Florida USA, our team is 100% remote and are also located in other countries.

When you work for us, you have the opportunity to change lives by giving talented people access to purpose, not just a paycheck. Indirectly, you’ll make a difference to patients by saving their lives, and impact some of the most high-tech healthcare facilities and rural hospitals by helping them hire their next wave of clinical talent. Be part of our creative team, innovative company, and be part of the future of healthcare job placement technology.

The Role

We are looking for a dynamic, entrepreneurial Enterprise Account Manager with a strong track record of high performance. You will be responsible for growing your current book of business, preventing account issues with a proactive approach, and establishing relationships at the C suite level. You are expected to manage a portfolio of accounts and cultivate consistent growth acting as a strategic advisor to your clients.

How You’ll Contribute

Develop and maintain relationships with existing clients.
Research, identify and pursue new business opportunities with potential clients.
Own renewal process for 60-75 accounts.
Prepare and present sales information and effective proposals for customers during renewal.
Negotiate contracts and pricing with clients.
Monitor client accounts and ensure customer satisfaction.
Prepare and present reports on account performance.
Analyze customer data to identify trends and opportunities.
Develop and implement strategies to increase customer loyalty.
Respond to customer inquiries and resolve complaints.
Coordinate with other departments to ensure customer needs are met.
Manage customer accounts, contracts, and billing.
Develop and implement customer service policies and procedures.
Develop positive relationships with clients.
Keep track of key account metrics using a CRM.
Provide ongoing support to customers.
Always strive towards customer satisfaction.
Create reports for upper management.
Develop and implement strategic sales plans.
Identifying industry trends.
Assist with critical issues and escalations.
Collect and analyze consumer data.
Coordinate and facilitate regular client meetings and demos.
Ensure brand consistency.
Monitor account performance.
Take initiatives in identifying growth opportunities.
Make the client aware of other services and actions that may lead to greater success by monitoring the client’s budget, explaining costs, and negotiating new terms if necessary.
Keep up on trends, changes, and competitor actions that might affect the client.
Present and Demo our products

What You Need

EDUCATION & EXPERIENCE:
BSN/MSN degree in Nursing, Preferred RN OR BS in Business Administration
5+ years of sales experience in healthcare workforce or staffing or healthcare in general
5+ experience in relationship management
Proven ability to manage an enterprise level customer-base
Proven history of meeting sales or patient quota to ensure growth
Entrepreneurship background is a plus

SKILLS:

Listening
Time Management
Relationship (trust) Building
Effective Communication/People Skills
Organizational Skills/Multi-tasking Ability
Understanding your Client's Business & Needs
Adaptability
Empathy
Objection Handling
Strategic Prospecting
Inquisitive Mindset
Technical
Negotiation

What We Value

We’re revolutionizing healthcare worker hiring, eliminating the recruitment efforts entirely and mobilizing these workers around the world. As a disruptive company whose future depends on our capacity to innovate with a sense of drive, purpose, and urgency you will work from this set of values:

Be Passionate
Be Humble
Stay Curious
Lead with Solutions
Act Like You Own the Company
Own the Result
Do More and Take Initiative

Our Commitment to Diversity

We’re taking on the most exciting challenges of our working lives and we succeed with a team that represents an inclusive and diverse set of identities and backgrounds. Our customers are diverse as well!

Report To: CEO
Location: Remote
Travel up to 25%
Compensation: Salary of $80,000 a year plus Commission

Please email your resume and any inquiries to hello@jobgraze.com