PRN Customer Service Representative – Pediatrics Endocrinology – Women and Children’s Plaza

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The Customer Service Representative position is responsible for providing excellent customer service in a team-based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing, and maintenance of medical records. Late hours, holidays, and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Roles Responsibility
Providing excellent customer service, Handling telephones, Scheduling appointments, Checking-in patients, Verifying insurance, Obtaining authorizations, Handling referrals, Posting charges, Collecting payments, Billing accurately, Maintaining medical records, Managing business services for different types of accounts
Desired Qualification
High School Diploma or Equivalent
Type
Permanent
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