ER Financial Counselor


As a first point of access for ***** Memorial ***** System customers, the ER Financial Counselor completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement. This position also involves confirming patient identity, ensuring Medicare medical necessity, and providing excellent customer service through various communication channels.

Roles Responsibility
Complete insurance verification, Assist with authorization and financial screening, Confirm patient identity, Ensure Medicare medical necessity, Provide excellent customer service, Utilize Epic and online resources for information, Demonstrate proficiency in computer knowledge and analytical skills, Handle complexity and stress with critical thinking, Communicate telephonically, in person, and at the bedside.
Desired Qualification
HS High School
Part Time
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