ER Financial Counselor


As a first point of access for ***** Memorial ***** System customers, the ER Financial Counselor position completes and assists with insurance verification, authorization, and financial screening. It requires excellent verbal, analytical, and customer service skills due to communication both telephonically and in person, using Epic and online resources. The role involves multitasking, critical thinking, and delivering excellent customer service.

Roles Responsibility
Complete insurance verification, assist with authorization and financial screening, confirm patient identity, use Epic for Medicare medical necessity, communicate with customers, handle complexity and stress, provide excellent customer service.
Desired Qualification
High School Diploma or Equivalent
Part Time
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