Customer Service Representative – Orthopedics – The Sanctuary Outpatient Center


The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records.

Roles Responsibility
Provide excellent customer service in a team environment, Handle telephones, Schedule patient appointments, Check-in patients, Verify insurance and authorization, Pre-certifications and referrals, Post charges and initial collections, Prepare accurate billing, Maintain medical records, Manage business services for various accounts
Desired Qualification
HS High School
Full Time
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